The incident has been resolved by our network infrastructure provider.
Posted Jul 30, 2024 - 17:15 EDT
Update
As of 4:06 PM EDT, our network infrastructure provider has implemented an additional mitigation for this issue and are in the process of validating full recovery. The Autobooks Platform is fully available at this time.
Posted Jul 30, 2024 - 16:24 EDT
Monitoring
At 10:10 AM EDT, our network infrastructure provider rolled out a mitigation for the issue. We are continuing to monitor our network infrastructure providers' updates on the situation.
Posted Jul 30, 2024 - 12:27 EDT
Identified
We’re experiencing an issue due to a problem identified by one of our network infrastructure providers, which is affecting some of our customers. We're working with them to resolve the issue as quickly as possible.
Posted Jul 30, 2024 - 09:31 EDT
This incident affected: Autobooks Receivables Platform (API, Web App, Autobooks Hub).