A fix has been implemented and we are continuing to monitor.
Posted Jul 17, 2025 - 10:01 EDT
Update
We are continuing to work on resolving the issue. Transactions created using Portal Pay, Person to Person, and Account to Account will process successfully and confirmation emails are being delivered, but users may not see a success message immediately in the application.
Posted Jul 16, 2025 - 14:20 EDT
Identified
We continue to see intermittent issues affecting users and are continuing to investigate. Transactions created using Portal Pay, Person to Person, and Account to Account will process successfully and confirmation emails are being delivered, but users may not see a success message immediately in the application.
Posted Jul 15, 2025 - 16:35 EDT
Investigating
Some users may encounter issues using the Portal Pay, Person to Person, or Account to Account apps. Our team is investigating and will provide additional details as they become available.
Posted Jul 15, 2025 - 10:44 EDT
This incident affected: Autobooks Payables Platform (Portal Pay, Account to Account Transfers, Person to Person Payments).