Intermittent Impact / Degraded Performance

Incident Report for Autobooks

Resolved

After further monitoring, we have confirmed transaction processing delays no longer persists.

Posted Nov 23, 2021 - 13:03 EST

Monitoring

A fix has been implemented and we are currently monitoring transactional processing. All delayed transactions have been fully processed at this time.

Posted Nov 23, 2021 - 12:19 EST

Identified

The issue with delayed processing of transactions has been identified. We are actively working on a resolution and have confirmed the transactions are beginning to complete processing.

Posted Nov 23, 2021 - 12:07 EST

Investigating

We are currently investigating system issues resulting in delayed transaction processing.

Posted Nov 23, 2021 - 11:02 EST

This incident affected: Autobooks Platform (Web App).